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VoIP Phone System for Your Small Business

July 18th, 2020

Your small business is growing and it is time to upgrade the phone system. You’ve heard whispers about how great the new VoIP systems are, but you’re confused about how they would benefit you. To explore whether a VoIP phone system for your small business is a good move, you need to look at the other options available.

What is a VoIP Phone System?

VoIP is the abbreviated form of Voice over Internet Protocol. VoIP, in its most basic form, is simply a voice transmitted via a digital network. While VoIP works great on the internet, the internet is not a strict requirement for VoIP. The internet uses a set of transmission rules, or protocol, to allow digital communication. A VoIP phone system utilizes that same protocol and can be fully functioning without the internet. Currently, though, most VoIP systems are set up to use an existing company internet connection.

Confused? Half the world is. Don’t worry about understanding the nitty-gritty. The operation and functionality is the most important thing to grasp.  VoIP phone systems are not tied to a physical location. One system can operate on several different continents and remain connected. This continued connection via the cloud is great for remote workers. Other benefits of VoIP include:

  • Enhanced voice communications
  • Supports public, cable, wireless, corporate, and private networks
  • Unites many locations into one communications network
  • Compatible with pre-existing computer networks (LAN and WAN)
  • Data travels in packets, which can easily be re-routed for system outages
  • VoIP works well over a variety of different network types
  • VoIP works with an IP-enabled device (telephones, computer, cell phones)

The element that makes VoIP possible is the inclusion of a network interface card (NIC). The NIC creates a physical address for each device, or Media Access Control (MAC). This allows for VoIP communication over networks.

Low-Cost (or Free) Alternatives to VoIP

Although the service generally isn’t as pristine as high-quality VoIP systems, there are some low-cost alternatives:

  • Standard landline through the local telephone company or cable provider
  • Grasshopper by Citrix creates a VoIP-like experience but can get costly
  • Using mobile/cellular phones
  • Spoke allows several mobile lines to integrate into one system, but it can get expensive
  • Zoom, Skype, Google Voice, WhatsApp, and other internet-based communication apps

Depending on the size of your business, these free or inexpensive options may be a perfect fit. However, if your business is growing, it can only grow as fast or as big as its communication system can handle.

The Right VoIP Phone System for Your Small Business

NuSound Technology Group provides technology solutions to businesses. When you are ready to shift to a VoIP Phone System for your small business, you should seek out the best. NuSound consultants will evaluate your needs, and provide viable and affordable solutions. Specializing in networking, security solutions, and quality telecommunications, NuSound has built a professional reputation that is hard to beat.

To find out more about what NuSound can offer your small business, an email to them will open a portal of opportunity. For product information and sales assistance:
For service calls and support:

Most emails receive an answer within 24-hours during normal business hours. To speak to a live representative, the Customer Call Center is available during normal business hours. You can reach them at: (914) 682-9500 or toll-free at (800) 972-7271.

For more information, visit the NuSound Facebook page or check out the reviews on Yelp.

Posted in: Business Phones, Communications